Got
a training topic you would like to see more on? Email
Us. We update our training films each year. Let us know what you are
looking for, and we will see what we can find!
The
Human Resources Department has several training films in both VHS and
DVD format. Please Contact Mya or Lindsi to find out more. 
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Customer Service
Customer Service: Government Edition
Dealing w/ Difficult Citizens
Quality Service in the Public Sector
FMLA
FMLA: What Every Manager Should Know
FMLA: Understanding The Law
FMLA: Avoiding the Pitfalls
FMLA: HR Case Files
FLSA
FLSA: HR Case Files
FLSA: Today's Overtime Regulations
Harassment
Harassment Is...
Employee Awareness: Sexual Harassment
From
Sex To Religion: Employee Version
From
Sex To Religion: Manager Version
Sexual Harassment: HR Case Files
Proactive Management and Sexual Harassment: Recognition, Intervention,
Prevention
It's about Respect: Recognizing Harassment in a Diverse Workplace
Beyond
Sexual Harassment
Telephone Doctor
How to Handle the Irate Caller
Five Forbidden Phrases
Four C's of Coaching Skills
How to Avoid Emotional Leakage
7 Keys to a Positive Mental Attitude
Basic Basic Phone Skills
The Service Mentality
Welcome Guest
From Curt to Courteous
Essential Elements of Internal Cust. Service
That's Just Rude
6 Cardinal Rules of Cust. Service
Call Center Challenges
More Call Center Challenges
Determining Caller's Needs
ADA
ADA: HR Case Files
ADA: A Tool To Work With
Making the ADA Work for You
Diversity
Diversity: The Real Scene
It
Takes All Kinds
From
Sex to Religion... (employee version)
Employee Building
Ethics
Standards of Conduct
40 Hours: Invest in Yourself
Team Player
WorkSmarts: How to get along, get ahead, and get noticed
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Safety
Preventing Accidents
Office Safety: Its a Jungle in There
Security Awareness
MSDS: Read it Before You Need It
Accidents Aren't Just One of Those Things
The Hidden Danger: Hepatitis B
Bloodborne Pathogens: Industry version
Bloodborne Pathogens: Public Safety Version
Bloodborne Pathogens: Prison Version
Workplace Violence: The Calm Before the Storm
Slips,
Trips, and Falls
Watch
Your Step
Workplace Violence: First Line of Defense
Supervisory
Documenting Discipline
More than a Gut Feeling III
Jack Cade's Nightmare: 1 The Nightmare
Jack Cade's Nightmare:2 Preventing the Nightmare
Performance Matters: The Need for Constructive Criticism
Performance Matters: The Importance of Praise
Legal Peril
Avoiding Litigation Landmines
HIPAA: Privacy Compliance
Legal & Effective Performance Appraisals
Legal & Effective Interviewing
Legal & Effective Interviewing II
Legal & Effective Employment Terminations
Legal and Effective Progressive Discipline
The
Consultant: 1-4
12
Danger Zones: Part 1-12
12
Mistakes Managers Make
From
Sex to Religion...(Supv. Edition)
Substance Abuse:
Recognizing Drug and Alcohol Abuse: Employee Version
Recognizing Drug and Alcohol Abuse: Supervisor Version
Conflict
Management:
Between
You and Me
Conflict Resolution: A Win-Win Approach
Other Films:
Understanding Your Health Care Costs
Washington County Computer Policy
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Need
to do training in your department, but just can't seem to get everyone
together for a formal training session?
We do check-out films to Department Heads.
Simply
stop by the HR Department and sign a checkout request form.
Newest
Additions:
The
newest additions to the HR Training Vault include the following:
12
Dangers Zones for Supervisors:
Hiring,
Discipline, Documentation and Evaluations, Firing, Sexual Harassment,
Other Harassment, Discrimination, FMLA, Safety & Workers Comp, Wage
& Hour Law, Privacy, and Workplace Violence.
From
Sex to Religion: Both Employee and Manager Versions
12
Mistakes Managers Make
It
Takes All Kinds |
